Terms and Conditions
These terms and conditions (the "Terms and Conditions") govern the use of www.sigmaeyecare.com (the "Site"). This Site is owned and operated by Sigma Eyecare Ltd. This Site is an ecommerce website.
By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.
All content published and-made available on our Site is the property of Sigma Eyecare Ltd. and the Site's creators. This includes but is not limited to images, texts, logos, documents, downloadable files and anything that contributes to the composition of our Site.
When you create an account on our Site, you agree to the following:
- You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and
- All personal information you provide to us through your account is up to dates accurate, and truthful and that you will update your personal information if it changes.
We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions.
Sale of Goods
These Terms and Conditions govern the sale of goods available on our Site. The following goods are available on our Site:
- Eye Care Products
These Terms and Conditions apply to all the goods that are displayed on our Site at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images that we provide about our goods are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods we provide. You agree to purchase goods from our Site at your own risk.
We reserve the right to modify, reject or cancel, your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.
The prices presented on the Site are indicated in Canadian dollars (CA$) before taxes. We reserve the right to modify the prices of the Products sold on the Site, at any time and without notice. The prices of the Products displayed on the Site do not include shipping fees.
We accept the following payment methods on our Site:
- Credit Card;
- Debit Card
When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment, you authorize us to charge, the amount due to this payment instrument.
If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel, or reverse your transaction.
Shipping and Delivery
When you purchase goods from our Site, the goods will be delivered through Canada Post and shipped only within Canada.
Delivery will take place as soon as reasonably possible, depending on the delivery method selected. Delivery times may vary due to unforeseen circumstances. Please note that delivery times do no include weekends and statutory holidays.
You will be required to pay delivery charges in addition to the price for the goods you purchase.
You are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.
Refunds for Goods
Refund requests must be made within 30 days after receipt of your goods.
We accept refund requests for goods sold on our Site for any of the following reasons:
- Good is broken.
Refunds do not apply to the following goods:
- Eye drops and vitamins - As per The Pharmacy Act and for your safety all products are non-refundable or exchangeable once you leave the office as we cannot guarantee the sterility
Returns can be made in person at the following location: Sigma Eyecare Optometrists 115-3665 Kingsway, Vancouver, BC V5R 5W2.
To return a good by mail, follow the following procedure:
- Contact us at email@example.com to obtain a shipping label.
Consumer Protection Law
Where the Business Practice and Consumer Protection Act, or any other Consumer protection legislation in your Jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and-Conditions and that legislation, the mandatory provisions of the legislation will apply.
Limitation of Liability
Sigma Eyecare Ltd directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.
Except where prohibited by law, by using this Site you indemnify and hold harmless Sigma Eyecare Ltd and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.
These Terms and Conditions are governed by the laws of the Province of British Columbia.
If at any time any of the provisions set forth in these Terms and Conditions are found to be Inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.
Please contact us if you have any questions or concerns. Our contact details are as, follows:
115-3665 Kingsway Vancouver, BC V5R5W2